Frequently Asked Questions
How does the Style App work?
Choose a location or online, shopping category, type of store, stylist, date, time, and any additional info. Then enjoy shopping with your Personal Stylist!
How much does it cost?
Our styling service is a flat rate of $60/ hour and our Red Carpet Stylist $100/hour.
Do I shop with a personal stylist?
Yes! You shop with a personal stylist in Toronto in person or online.
Can I shop online with a personal stylist?
Yes! You shop online and screen share with a personal stylist.
How do I communicate with the Stylist?
You communicate through our in-app chat.
How long is the session?
Styling sessions are 1 hour or more. During a session, extra time may be added, based on Stylist availability.
Do I have to purchase anything?
No! There is no obligation to buy.
How long should I book for?
Once you've booked an appointment, chat with the stylist to get their opinion. You can add more time if needed.
Can I rate the personal stylist?
Yes! We encourage you to rate your stylist after your appointment.
What are the shopping categories?
Download Style App to see the full list of categories.
Do you style men?
Yes! We style men and women.
Is it safe to use?
Yes. We ask that you meet the stylist in the mall/store during business hours and only communicate through our in-app Chat.
Can a personal stylist be a personal shopper?
Yes! Use the in-app Chat to make the arrangement.
What is the cancellation policy?
If you cancel more than 24 hours before the session start time, you will receive a 100% refund. If you cancel within 24 hours of the session start time, you will receive a 50% refund. If the stylist cancels, you will always receive a 100% refund.
Style App - Personal Stylist
