Frequently asked questions

---

Select in-person or online styling, shopping category, personal stylist, date & time, and any additional info. Once connected, chat with your personal stylist via our in-app chat, then enjoy your styling session! 

Download Style App from the App Store and follow the prompts - it's that easy to get styled by a professional personal stylist! 

Our styling service is a flat rate of $90/hour and our Red Carpet Stylist $120/hour.

Yes! You get amazing personalized service from an expert stylist - either in-person or online. 

Style App is located in Richmond Hill, Ontario. We offer in-person styling in the GTA (Greater Toronto Area) with more locations coming soon, and online styling is available anywhere in Ontario.  

You shop online with your personal stylist via Zoom.  We offer two types of online styling: 

1. Online Styling  - shop together online  
2. Closet Edit - create new outfits with clothes you already own

You communicate with your personal stylist through our in-app chat.

Yes! Our personal stylists can be personal shoppers too. Indicate you would like personal shopping on the additional info screen and use our in-app chat to arrange with your stylist. 

Online styling is a minimum of 1-hour. In-person styling is a minimum of 2-hours. Extra time can be added during your session if your stylist is available.  

No! There is no obligation to buy. We have no affiliation with any store or brand - we truly have your best interest. You can purchase what you like when you like, no pressure.   

Yes! We encourage you to rate your stylist after your styling session. We have handpicked every personal stylist to be on our platform to ensure you get the best service available. To rate your stylist go on Style App: 

Calendar > History > Session > Rate

Once you've booked your styling session, chat with your stylist to get their opinion. You can add more time if needed. 

Download Style App to see the full list of shopping categories.

Yes! We style men and women. 

Yes! We offer online Closet Edits. Closet clean-outs are great way for your personal stylists to see what you already own - then you can shop for missing essential pieces in your wardrobe. 

Not yet, but we still would love to style you! Please send us an email and we'll style you.

Gift cards can be purchased through our website in any denomination and redeemable on Style App.  Gift card balances are deducted from the purchase and any remaining funds will remain on the gift card.

If you cancel more than 24 hours before the session start time, you will receive a 100% refund. If you cancel within 24 hours of the session start time, you will receive a 50% refund. If the stylists cancels, you will always receive a 100% refund.